Frequently Asked Questions
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- When will my eflyer go out?
- How much does an eflyer cost?
- How will I be billed for my eflyers?
- Do I get to see a proof of my eflyer?
- How do I change out my headshot?
- How many email addresses does the eflyer go to?
- What is the deadline to sign up for an eflyer?
- My listing was entered in MLS today, how come it's not on my list of listings?
- I have a NON MLS listing, can I still submit an eflyer?
- Can I save my eflyer and go back to it later? How do I go back to it?
- Can I see how many agents have viewed my eflyer?
- On the eflyer stats, what does "Distinct Views" and "Total Views" mean?
- How do I cancel an eflyer once it's been ordered?
- Can my eflyer be sent out more than once?
- Can I send out the same eflyer I have already ordered with only a few changes? Do I have to redo the whole eflyer?
- When I go to edit my eflyer, it shows "Reorder" instead of "Edit" next to my listing. How come I cannot edit my eflyer?
- Do you have other questions regarding eflyers?
If you ordered an eflyer from One Agent/One Listing, One Agent/Multiple Listings or Multiple Agents/Multiple Listings tab, your eflyer will be be sent out according to what you have selected as the send out date. The eflyer will be emailed the day of your send out date.
If you ordered an eflyer from Designed Templates or Custom tabs and if it is an open house eflyer, the eflyer will go out two days before the open house date unless otherwise specified by you. For example: If you have a broker open house on a Thursday, your eflyer will go out on Tuesday. If it is not an open house eflyer, the eflyer will go out once it is approved.
If you ordered an eflyer from One Agent/One Listing, One Agent/Multiple Listings or Multiple Agents/Multiple Listings tab, the cost is $34.95 plus tax.
If you ordered an eflyer from Designed Templates tab the cost is $59.95 plus tax.
If you ordered an eflyer from Custom tab the cost is $79.95 plus tax.
You will receive a bill from Upperhand Technology on the last day of each month. You can pay your bill online or by check. Please make checks out to Upperhand Technology when paying by check.
Yes. If you ordered an eflyer from One Agent/One Listing, One Agent/Multiple Listings or Multiple Agents/Multiple Listings tab, you will see the proof instantly on the screen. Once you've proofed your eflyer you will hit the "Approve and Submit eflyer Request" button to submit your request.
If ordered an eflyer from Designed Templates or Custom tabs, you will receive a proof the weekend before the eflyer is scheduled to go out.
Email your new headshot to firstname.lastname@example.org and it will be uploaded to the system.
The eflyers are emailed out to approximately 4,800 email addresses in the Central area. If you have a listing outside of the our central area,
additional email addresses will be including according to the area of your listing at no additional cost.
For example if you have a listing in the Kingwood area, your eflyer will automatically go to the "Central" list and also to the "Humble-Atascocita-Kingwood" list.
The areas and number of emails are listed below.
|Market Area||Zip Code||Total Emails|
|Central||77001,77002,77003,77004,77005,77006,77007,77008,77009,77011,77012,77018,77019,77022,77024,77025,77027, 77030,77031,77042,77043,77046,77052,77054,77055,77056,77057,77063,77077,77079,77080,77082,77092,77096, 77097,77098,77201,77202,77203,77204,77206,77207,77208,77210,77212,77215,77216,77218,77219,77220,77221, 77223,77224,77225,77227,77231,77233,77234,77236,77237,77238,77242,77243,77244,77245,77248,77249,77250, 77251,77252,77253,77254,77255,77256,77257,77259,77265,77266,77268,77269,77270,77271,77272,77273,77274, 77275,77277,77279,77280,77281,77282,77284,77288,77289,77290,77292,77293,77297,77298,77299,77401,77402||4863|
|Galveston-County||77058,77059,77062,77209,77217,77258,77263,77510,77517,77518,77539,77546,77549, 77550,77551,77552,77553,77554,77555,77563,77565,77568,77572,77573,77574,77586, 77590,77591,77592,77598,77617,77623,77650||949|
|Montgomery-County||77014,77026,77066,77067,77068,77090,77205,77267,77291,77301,77302,77303,77304, 77305,77306,77333,77337,77353,77354,77355,77356,77357,77362,77365,77372,77373, 77375,77377,77378,77379,77380,77381,77382,77383,77384,77385,77386,77387,77388,77389,77391,77393||2654|
For an eflyer from One Agent/One Listing, One Agent/Multiple Listings or Multiple Agents/Multiple Listings tab, the deadline is every day at noon for the following day. For example, if you want the eflyer to go out on Tuesday you must sign it up by Monday at noon.
For an eflyer from Designed Templates or Custom tabs , the deadlines are on Thursdays at noon for anything that is signed up for the following week.
The eflyer system is updated nightly with new MLS information; therefore your listing will not be on the list until that night.
Yes, you will have to choose the option that says "NON MLS" on the "My Listings" page and fill in all of the information on the eflyer. On the form you will have to let me know what photos to use.
Yes, you can save your eflyer. There is a "Save for Later" button. To get back to the saved eflyer follow these steps:
1. Go to "My Eflyers"
2. Click on "Edit" next to your listing and it will take you back to the eflyer.
Yes, after the eflyer is sent out, you can go to "My EFlyers", click on "Click here to view stats" link to view your stats.
"Distinct Views" shows the number of unique email addresses that viewed your eflyer. "Total Views" shows the number of times your eflyer was viewed. For example: an agent can view your eflyer five times and all five views are included in the total.
Email Kym Gaspard at email@example.com to let her know you want to cancel the eflyer.
Each eflyer request is only sent out once. If you want your eflyer to go out more than once you will need to submit a second order.
Can I send out the same eflyer I have already ordered with only a few changes? Do I have to redo the whole eflyer?
Yes, you can send the same eflyer you have previously ordered without redoing the whole eflyer. Follow these steps:
1. Go to "My Eflyers"
2. Click on "reorder" next to the listing
3. It will take you back to the page with all of the fields to fill in. Make your changes and complete the eflyer request.
When I go to edit my eflyer, it shows "Reorder" instead of "Edit" next to my listing. How come I cannot edit my eflyer?
The deadline for eflyers are at 3:00 pm the day before the eflyer is scheduled to go out. Once the deadline has past, you can no longer make any changes on your eflyer.
Yes, there will be an additional $20 charge for the last minute eflyer.
Contact Kym Gaspard at firstname.lastname@example.org or (832) 271-6510